Your Privacy at 46win — What You Need to Know

1 Introduction

Welcome to 46win's Privacy Policy. This document covers how 46win collects, stores, uses and protects the personal information of everyone who visits or registers on our platform. We want you to feel confident about sharing your information with us — so we have tried to write this policy in plain, clear English that actually makes sense rather than the usual wall of legal text.

By registering an account on 46win or using the platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, please do not create an account or use the platform.

This policy should be read alongside our Terms and Conditions, which govern the overall use of 46win. Together, these two documents set out the full picture of how 46win operates and what you can expect from us.

2 Information We Collect

46win collects personal information in a few different ways — directly from you when you register and use the platform, automatically through your device and browser as you navigate, and occasionally from third-party verification services used to confirm identity.

Information you provide directly:

• Account registration: Your full name, date of birth, email address, phone number and a username of your choosing. This is required to create and manage your 46win account.
• Identity verification: A copy of a valid government-issued ID (such as a CNIC) and, in some cases, a selfie or proof-of-address document. This is required before your first withdrawal and for higher-value transactions.
• Payment information: Your JazzCash number, Easypaisa account, Raast ID, bank account details or card information as applicable to the deposit or withdrawal method you choose. Full card numbers are processed securely and are not stored on 46win's servers directly.
• Communications: Any messages, emails or support chat conversations you have with the 46win team. These are stored for quality assurance and to maintain a record of your interaction history.

Information collected automatically:

• Your IP address, device type, operating system and browser version.
• Pages you visit on 46win, the time and duration of visits, and the links you click.
• Your geographic location at the city or region level (not precise GPS tracking).
• Session data including login times and in-session activity such as games played and bets placed.

3 How We Use Your Data

Every piece of information 46win collects has a specific purpose. We do not collect data for the sake of it. Here is a clear breakdown of what we collect and why:

46win may also use aggregated, anonymised data — data that cannot be traced back to any individual — for internal reporting and platform development. This type of data carries no privacy risk as it cannot identify you.

Where 46win sends you promotional communications such as bonus offers or platform updates, you can opt out at any time through your account notification settings. Opting out of marketing does not affect the operational communications we send — for example, deposit confirmations, withdrawal notifications and important account updates, which we will always send regardless of your marketing preferences.

4 Payment Data

Deposits and withdrawals on 46win are processed in PKR through supported Pakistani payment channels including JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards. The handling of payment data is subject to strict security standards.

• Full payment card numbers are never stored directly on 46win's own servers. Card processing is handled via secure, industry-standard payment gateways that tokenise card data.
• Mobile wallet numbers (JazzCash, Easypaisa) are stored in association with your account to facilitate faster withdrawals back to the same method used for deposit.
• Payment data is never shared with third parties for marketing purposes.
• All payment-related transmissions between your device and 46win's payment partners are encrypted using TLS (Transport Layer Security).

5 Cookies & Tracking Technologies

46win uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file that is stored on your device when you visit a website. Cookies do not give us access to your device or any other information beyond what you have shared with us.

Types of cookies 46win uses:

• Essential cookies: These are required for the platform to function. They manage your login session, keep you authenticated as you navigate and remember basic preferences. You cannot opt out of essential cookies and still use the platform.
• Analytics cookies: These help us understand which pages are popular, how users navigate and where friction occurs. The data is aggregated and anonymous. We use this to make 46win better for everyone.
• Preference cookies: These remember choices you have made — such as display preferences or language settings — so you do not have to set them again each time you visit.
• Security cookies: These help detect suspicious activity, fraudulent logins and bot behaviour to protect your account and the platform as a whole.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect how some features of the platform behave. Each browser handles cookie settings differently — check your browser's help section for specific instructions.

6 Sharing Your Data

46win does not sell, rent or trade your personal information to third parties for their own marketing purposes. Full stop. However, there are specific situations where your data may be shared with trusted partners who help us run the platform:

• Payment processors: Your payment details are shared with JazzCash, Easypaisa, Raast and our card payment gateway partners solely to process your transactions. These partners are bound by their own strict data security obligations.
• Identity verification services: When you submit documents for identity verification, those documents may be processed by a third-party verification provider. This is a standard process used across the industry to confirm identity and prevent fraud.
• Game software providers: The studios and providers whose games are available on 46win may receive anonymised gameplay data necessary to deliver and maintain their games. They do not receive your personal contact details or payment information.
• IT and hosting infrastructure: 46win uses cloud hosting and infrastructure providers to keep the platform running. These providers have access to server data as part of their service but are contractually prohibited from using it for any purpose beyond providing the hosting service.
• Legal or regulatory requirements: If 46win is required to disclose data by a valid legal process, court order or to prevent fraud or serious harm, we may share information with the relevant authorities. We will always try to notify you where legally permitted to do so.

All third parties with whom 46win shares data are required to maintain appropriate security measures and use the data only for the specific purpose for which it was shared. We do not authorise any third party to use your data for their own marketing, profiling or any other secondary purpose.

7 Data Security

Keeping your data safe is something we take genuinely seriously at 46win. We have implemented a range of technical and organisational security measures to protect your personal information against unauthorised access, loss, disclosure or destruction.

• All data transmitted between your device and 46win's servers is encrypted using TLS (Transport Layer Security), the same standard used by banks and major financial institutions.
• Sensitive data such as passwords is stored using one-way hashing — meaning even 46win staff cannot see your password in plain text.
• Access to personal data within 46win is restricted on a need-to-know basis. Only staff members who genuinely need access to your information to do their job are permitted to see it.
• We conduct regular internal reviews of data handling practices to identify and address potential vulnerabilities.
• Suspicious login attempts and unusual account activity are monitored automatically. If we detect something unusual on your account, we may temporarily suspend access until identity can be re-confirmed.

Despite these measures, no online platform can guarantee 100% security against all possible threats. If you ever notice any suspicious activity on your account, contact the 46win support team immediately so we can investigate and take action.

8 Data Retention

46win retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with standard industry practices. Specifically:

• Account data is retained for the duration of your active account. If you close your account, your data is retained for a defined post-closure period to comply with anti-money-laundering obligations and to allow us to respond to any disputes that may arise after closure.
• Transaction records — including deposit and withdrawal history — are retained for a minimum period as required by standard financial record-keeping practices.
• Support conversation records are retained for a rolling period to allow continuity of service and resolution of complaints.
• Where data is no longer required for any of the above purposes, it is securely deleted or anonymised.

9 Your Rights Over Your Data

You have meaningful rights over your personal data and 46win is committed to honouring them. Here is what you can request at any time:

• Right to access: You can request a copy of the personal data 46win holds about you. We will provide this in a clear, readable format.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. For basic details like email or phone number, you can update these directly in your account settings.
• Right to deletion: You can request that 46win delete your personal data. We will honour this request where we are not legally required to retain the data — for example, transaction records may need to be kept for a minimum period regardless of your request.
• Right to restrict processing: In certain circumstances, you can ask 46win to limit how your data is used while a dispute or query is being resolved.
• Right to data portability: You can request your data in a commonly used, machine-readable format so you can transfer it elsewhere if you choose.
• Right to withdraw consent: Where 46win processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting your account.

To exercise any of these rights, contact the 46win support team. We will respond to all valid requests as promptly as possible. We may need to verify your identity before actioning a data request to ensure we are releasing or modifying the right person's information.

10 Minors

46win is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, make a deposit, place a bet or receive any services from 46win. We do not knowingly collect personal data from anyone under 18.

If 46win becomes aware that personal data belonging to a minor has been collected, that account will be immediately closed, all associated data will be deleted and any deposits will be returned to the original payment source after verification. If you have reason to believe a minor has registered on 46win, please contact our support team immediately.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming and betting platforms. 46win supports all reasonable efforts to keep gaming away from people below the legal age.

11 Changes to This Policy

46win may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer or changes in applicable standards. When we make updates, the revised policy will be posted on this page with an updated date at the top.

For significant changes that affect how your data is used in a material way, 46win will notify registered players via email or an in-platform notification. It is your responsibility to review this page periodically. Continued use of 46win after a policy update has been posted constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please get in touch with the 46win support team. We are available around the clock and will do our best to respond to all privacy-related queries promptly and thoroughly.